The PD Exchange

The Joy Lab: Empathy, Innovation, and Acknowledgement

Part of FETCPresented by Dan Ryder
Monday 12 January 2026·11:15 am

How might we bring authentic joy to another human being in the time it takes to order mediocre sushi from across town? Take a few moments to engage in a quick-paced design process that can be replicated anywhere, at any budget, all in the service of making all of us feel seen, heard, and happy.

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