Build Positive Relationships and a Positive Work Environment Within Your Administration Team/Office T3

Building Positive Relationships and Handling Difficult Conversations Effectively in the Workplace:  Contributes to more harmonious relationships across colleagues and teams  Boosts morale, helping staff feel valued and connected  Enhances positive connections  Boosts mood and confidence which leads to a productivity boost  Can increase job satisfaction  Promotes a warm, professional front- office experience that reflects positively on your school. This workshop explores: • How to Manage Difficult Conversations using GROW, AFFIRM, and PEA Frameworks • Effective Communication Skills that strengthen clarity, connection, and trust • How to Give Effective Feedback using the SBI (Situation–Behaviour–Impact) process • The Importance of Attitude and Mindset in shaping workplace culture and relationships • How to Cultivate Positivity at Work through intentional habits • Credibility and Authenticity as foundations for influence and trust • Collaboration strategies that enhance teamwork and reduce friction • The Practical Magic of “Thank You” • How to Adopt an ‘Attitude of Gratitude’ to elevate wellbeing, connection, and workplace satisfaction You will also receive a copy of Sally’s best-selling personal development book “Overcoming Problems – Effective Steps and Strategies to Create Your Blockbuster Life” “This session was one of the most empowering workshops that I have ever done and I leave the session with extremely useful and relevant tools to use going forward. Thanks so much to Sally for leading us in the session so positively. We could not recommend these sessions more highly to others working in education administration or any area really. It’s the best professional coaching we have ever received!” Karen & Tina – St Anne’s School North Albury Sally Learey is a renowned keynote speaker, author and education consultant with expertise in teaching, training, positive psychology, coaching and counselling. With experience across adult education and both primary and secondary sectors throughout Australia, she brings a grounded, real world understanding of how people learn and thrive. The author of eight best selling books, Sally is known for making complex ideas accessible and practical. Her seven children’s books blend fact and fiction to educate, entertain and inspire young readers, while her adult non fiction title offers clear, actionable guidance for personal growth. In her workshops, Sally equips teachers, leaders, and administrative staff with evidence based mindsets and strategies that create meaningful, lasting impact. Her sessions are engaging, practical and designed to build confidence, capability and connection within school communities. “AI Skills for Busy School Admin Teams by Tracy Anthony & Dennis Wollersheim” I have already enhanced my skills over the past week – been able to interact with AI program to redraft, polish and give suggestions/ideas. Australian International School Hong Kong “It is the first P.L. in a long lo