AI for IT: How Tech Teams Use and Lead AI in Schools

AI isn’t just for the classroom — it’s also transforming how IT specialists support schools every day. From streamlining help desk tickets with AI-powered troubleshooting, to automating network monitoring, to generating parent communications or staff training materials, AI can lighten the IT workload while improving response times. At the same time, IT departments are uniquely positioned to lead schools through the safe, inclusive, and practical adoption of AI by setting clear policies, addressing community concerns, and supporting teacher PD.In this session, participants will explore real examples of how IT uses AI tools in daily operations and learn strategies to guide schools in building trust, equity, and sustainability around AI in education.