IR 1A: Creating Upstream Systems to Improve Youth Outcomes with the Boys & Girls Club of America

Note: If you attend this session, your lunch will be after this session -- from 12:45-1:45 p.m. -- in the High Tech Elementary Gym ("Round 2 Lunch"). This session focuses on how a networked improvement community of multi-site youth organizations is working to ensure high-quality club experiences by strengthening the behind-the-scenes systems that support staff and programs. Organizations in different states are using improvement methods to test and spread a small set of management and planning routines to reduce differences between sites and improve young people’s day-to-day experiences. The team is grappling with how much standardization is needed to spread these routines without losing local fit, and how to use just enough data to guide weekly decisions without overburdening staff. SESSION FORMAT NOTE: Improvement Reviews are a powerful routine that supports team learning and organizational change. Presenters share an improvement effort in progress, reflect on data and learning, pose a dilemma, and receive expert feedback. Led by Summit facilitators in a fishbowl format, these sessions allow attendees to experience the routine, learn from the presenting team, and gain insights for their own improvement work. Improvement Reviews are a key way we “walk our talk” as a learning community that celebrates and pushes each other’s work. Facilitator: Aurora Kushner Reviewers: Amanda Meyer, Brandi Hinnant-Crawford Improvement Review Protocol