AI Skills for Busy School Admin Teams – Practical tools you can use from Day One 20-08-2026

Critical Agendas presents AI Skills for Busy School Admin Teams — Practical Tools You Can Use from Day One, a hands-on workshop designed specifically for the people who keep schools running behind the scenes. This session recognises that school administration and support staff are often the last to receive technology training despite being among the most time-pressed professionals in education. Led by Tracy Anthony and Dr Dennis Wollersheim of Real Minds AI, the workshop focuses on practical AI skills that front office staff, enrolment coordinators, finance administrators, executive assistants, HR support, and records managers can start using immediately. No prior tech experience is needed — if you can use email and Word, you can do this. Participants will leave with confidence in what AI can and can’t do for their role, practical skills for drafting emails, summarising documents, and tackling spreadsheets faster, safety awareness about what’s appropriate to share with AI tools, and a personal action plan with 3-5 quick wins to implement in their first week back. Tracy Anthony brings 30+ years of experience in enterprise transformation, translating technical complexity into plain English, while Dr Wollersheim holds a PhD in Computer Science with 53 peer-reviewed publications and served as Principal Analyst for Victoria’s COVID-19 response. Real Minds AI is an Australian-owned consultancy that understands school admin teams are already stretched thin — their training is built around real tasks, immediate application, and the specific challenges of working in education, including privacy and compliance.